FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Rupp Arena .
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
430 West Vine Street
Lexington, KY 40507, United States
Rupp Arena
Rupp Arena is an arena located in downtown Lexington, Kentucky, U.S. Since its opening in 1976, it has been the centerpiece of Lexington Center, a convention and shopping facility owned by an arm of the Lexington-Fayette Urban County Government, and serves as home court to the University of Kentucky men's basketball program. With an official capacity of 23,500, it is the largest arena built specifically for basketball in the United States. In Rupp Arena, the Kentucky Wildcats men's basketball team annually leads the nation in college basketball attendance. The arena is also host to many concerts, conventions, and shows on a regular basis.

Officially the arena has space for 23,500 spectators but has been known to cram over 24,000 inside for University of Kentucky basketball games. The facility is unique in the fact that it has no luxury suites, it only has backed seating and bleachers. The only upgrades to the facility have been video boards, new locker rooms, and updated seating.

Arena Lexington not the official website for the Rupp Arena and has no affiliation with the Rupp Arena. ArenaLexington.com is not a primary vendor, supplier, or affiliated with any official website. We proudly provide access to a great selection for all secondary market events online. Ticket prices may be well below or above face value and will fluctuate with demand. To purchase tickets for all Arena Lexington Events simply click on the show of interest or call our operators at anytime.